BTBIZ LLC Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, and protect the data you provide when using our
services. Please read this policy carefully to understand our practices regarding your personal
information.
Information We Collect
Personal Information: In order to provide you with our services, we may collect certain personal
information, including but not limited to: Contact information (such as name, email address, and phone number) Account credentials (username and password) Billing and payment details Call metadata (information sent in sip signaling).
Non-Personal Information: We may also collect non-personal information, which does not directly
identify you, such as: Usage data, Device information such as IP address, browser type, operating system.
How We Use Your Information
Provision of Services: We use the information we collect to deliver and maintain our services, including but not limited to:
Setting up your account and verifying your identity Processing payments and providing customer support Managing your preferences and configurations Storing CDR data
Service Improvement: We may analyze your usage data to improve the quality, functionality, and performance of our services. This includes troubleshooting issues, enhancing security measures, and conducting research and development.
Communication: We may use your contact information to send you important service-related announcements, updates, and notifications. These communications are necessary for the proper functioning of our services.
Data Sharing and Disclosure
Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as hosting, payment processing, and customer support. These service providers are contractually obligated to protect the confidentiality and security of your personal information and are prohibited from using your data for any other purpose.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders. We will also cooperate with law enforcement agencies and regulatory authorities in investigating and prosecuting illegal activities or violations of our terms of service.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and any changes in the ownership or use of your information.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices and Rights
Access and Control: You have the right to access, correct, update, and delete your personal information. You can do so by logging into your account settings or contacting our customer support. Do Not Sell My Personal Information: We do not sell your personal information to third parties for any purpose. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to control the use of cookies or opt-out of certain tracking technologies. However, please note that disabling cookies may affect the functionality of our website.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove that information from our records.
Changes to this Privacy Policy, We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website or by other means of communication. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided below:
BTBIZ, LLC
1942 Broadway St. STE 314C, Boulder, CO 80302.
Email: basantt@btbizllc.com
Number: 14074547719
By using our VoIP services, you acknowledge that you have read, understood, and agree to be bound by
this Privacy Policy.